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Legal
Holiday stress?
This episode is full of valuable tips for taking the stress out of holidays.
Flight been cancelled? Booked a room with a sea view, but it’s nowhere to be seen? Antonia Weber from our legal protection insurance department and Simon Sommer from cancelled.ch talk about your rights concerning flights and give tips for a relaxing holiday.
Podcast episode highlights
Our podcast with our legal specialists and experts is currently broadcast in Swiss German. This episode is full of valuable tips about how take the stress out of a holiday regardless of any niggles and enjoy your time away.
Minute 1:13
When you’re not getting what you paid for
- I received a different room from the one I booked. What can I do about this
- How do I get the room I want and what documentation do I have to provide to get it?
Minute 4:00
Flight cancellations
- My flight was cancelled by the airline. What are my rights?
- In what cases will I get a refund?
- What is flat-rate compensation payment and when do I get it?
Minute 8:35
Who is the best online travel agent for booking holidays?
- How can I tell whether an online agent is trustworthy?
- How can I get back money I have already paid?
You’ll never be at risk of having to pay out, because there’ll be zero fees if we don’t achieve what we set out to.
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