Payments

Payment methods

Overview of payment methods

We offer a range of invoice payment options. Which of them suits you best will depend on your personal preferences and your insurance contract. All the payment methods guarantee the utmost security for your transactions.

Details of individual payment methods

When you conclude a new contract, your policy will always include a payment slip. You then have the option of choosing an alternative payment method.

This is the traditional payment method and is suitable for all types of insurance contracts. You have a range of options for paying your invoice with the payment slip:

MyGenerali customer portal: log into the customer portal and pay by bank card.
E-banking: pay the invoice via e-banking.
Bank: pay the invoice in-person at the bank.
Post: pay the invoice at the post office.
Important: If you choose this payment method for property insurance, you will be charged post office payment fees. We pass these fees on to you in your next invoice.

You can order payment slips online.

Please note: from now on, you will only receive payment slips with a QR code. The red and orange ESR payment slips are no longer valid. You can find out more about invoices with a QR code in our FAQs.

eBill is a secure, environmentally friendly payment method that simplifies the payment process. This service is available for our vehicle, household contents, liability, travel, transport and construction insurance. It allows you to easily receive, check and pay invoices via your e-banking or e-finance.

Safe:your data is transmitted via a secure connection.
Simple:your invoice is displayed on your screen. All you need to do is check and approve it.
Environmentally friendly: you are doing your bit to protect the environment.

Find out all about eBill at ebill.ch.

You can pay your life insurance policies with us via a direct debit procedure: LSV or DD. Generali and your bank or PostFinance will handle all the administrative processes. The payment for your premium will be deducted directly from your account.

Practical: no need to withdraw cash – no more queuing to pay at the counter.
Simple: you no longer need to complete any payment slips (neither online nor at the post office).
Environmentally friendly: you are doing your bit to protect the environment.

To set up a direct debit, please complete the direct debit authorisation form and send it to:

Generali Personenversicherungen AG
Postfach 1040
8134 Adliswil

Download documents

Titel	File	Size
Direct debit authorisation LSV	PDF	0,1 Mb

Do you pay your invoices at the post office?

Then you will incur post office payment fees which we will pass on to you.

Payment methods

Payment slip

eBill

Direct debit