Stay on top of your insurance policies.
- Simple change of address process
- Check your insurance coverage
- View your payment status
- Pay invoices online
- Consult with experts when you make a claim
Customer portal
MyGenerali customer portal.
Gain easy, secure and convenient access to a list of your insurance policies, services, premiums and payments. Any time, anywhere.
Stay on top of your insurance policies.
Your digital Generali mailbox
In your inbox, you will find your mail at a glance in digital format. Right now, it allows you to view all your pillar 3a notifications and property insurance invoices as PDF documents.
View your insurance at a glance
You can find the key information about your insurance policies here, including, for example, the end of the contract or the insured persons and property. You can also request quotes for new insurance policies or documents such as the international insurance card for your car insurance.
Make online payments
This section provides an overview of the payment status for all your policies. Outstanding payments are shown with further information such as the outstanding amount, premium amount and payment period.
Pay invoices conveniently online
Pay outstanding invoices easily by credit card via the “ESR payment slip” method. Find out more here.
Claims notifications at a glance
Access the overview via the “Claim notifications” navigation item. If you have not yet made any claims, this menu item will not be displayed. Notifications are broken down into open and closed claim notifications.
Current status
You will receive further information under your open claim notifications. Messages and the contact information for your claims expert can be found here. You and Generali can update this information at any time: for example, by uploading documents and photos.
You can find the terms of use for our MyGenerali customer portal here.