Our strategy

We are your lifetime partner.

We are here for you every step of the way

Our group strategy «Lifetime Partner 24: Driving Growth» is based on our mission to become a lifetime partner to our customers. We are achieving this goal by means of innovative, personalised solutions, first-class customer experiences and digitalised global sales capacities. We integrate sustainability into all of our strategic decisions, with the aim of creating added value for all stakeholders and building a fairer, more resilient society.

Our three strategic pillars

Sustainable growth
Focus on the customer
Innovation
Sustainable growth
Focus on the customer
Innovation

Our innovation drivers

The House of Insurtech Switzerland (HITS) is our Insurtech Hub and offers innovation as a service. Our own start-up company LINGS has set up an “on-demand” insurance policy. We are working with both of these companies on a daily basis to find new innovative solutions for our customers.  

Our innovation drivers